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Privacy Policy

TRUSTe online privacy certification

Effective Date: January 28, 2015 values the privacy of those visiting our web site. The following outlines our policy with regarding to information obtained from visitors to our web site: has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personally identifiable information. The TRUSTe program covers only information that is collected through this Web site,

TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us the Privacy Manager on our contact page. If you are not satisfied with our response you can contact TRUSTe here


In order to use this web site, we request certain personally identifiable information from you on the registration form. During registration you are required to give contact information such as name and email address. We use this information:

  1. to create an account for you;
  2. to allow you to run credit checks, background checks;
  3. as functionally necessary to process visitor instructions and transactions;
  4. for efficient internal operation of our web site;
  5. for internal marketing purposes;
  6. for disclosure to and use by third parties with respect to visitors who consent after being notified of intended uses;
  7. in emergencies when physical safety is believed at risk;
  8. in the event such web site visitor becomes a customer of, according to the terms and conditions of the Master Agreement;
  9. To send you monthly newsletters and service related emails.

You are also required to provide additional information such as whether or not you are an Individual/Sole Proprietor, Partnership/Joint Venture, or Corporation/LLC. We require you to provide us with the following information: number of units, address, and phone number. You must also digitally sign the contract you submit to us.

Ordering Reports:

In order to order reports such as credit reports or background checks you are required to pay a fee. We collect your credit card number, expiration date and card verification code. You have the ability to store your card on the site once you have used it. We store this within an encrypted area of the site. You may choose to no longer store your credit card numbers at any time.

We will collect the following information about third parties when you order a report: their name, social security number, birthdate, address, current job and current income. We collect this information for the sole purpose of providing a report to you. We will not use this information for any other purpose.

Add User

If you wish to add a user to your account we will collect a user ID, email address, name, address and phone number. We use this information for the sole purpose of setting up an account for them.

Add Property

When you add a property to your profile we will collect the Property Name, address, contact name, phone number and email address. We collect this information for the sole purpose of allowing you to add a property to your account.


Once you register for the site you will receive our monthly newsletter. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice/Opt-Out" section below.

If you visit our web site to read or download information, such as marketing material, press releases, product descriptions or employment opportunity information, we collect and store only the following information about you:

  1. the name of the domain from which you access the Internet;
  2. the date and time you accessed our site; and
  3. the Internet address of the web site from which you linked directly to our site.

If you identify yourself by sending an e-mail to us or filling out a request for information, we collect your name and email address.

If you are a customer and you are using our web site to run a transaction, we store your identity and all information regarding the transaction in accordance with the terms of our Standard Master Agreement.

If you no longer wish to receive our newsletter, you may opt-out of receiving them by following the instructions included in each newsletter, or by emailing us at

We do not share, sell, rent or trade your personally identifiable information with third parties other than as disclosed within this privacy policy.

Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or protect your safety or the safety of others, investigate fraud, or response to a government request, comply with a judicial proceeding, court order, or legal process served on our web site. And to any other third party with your prior consent to do so.

If is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Agents/Service Providers

We use other third parties such as background report providers to fulfill orders, a credit card processing company to bill you for goods and services, and an email service provider to send out emails on our behalf. We use Live Chat to assist you if you have questions while using our site or regarding your order. When you sign up for credit reports, we will share name, company, address or other identifying information as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for promotional purposes.

Updating or Correcting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, delete or update it by printing out the form available within the "Update Account Info" section of the site and faxing it into the following number: (866) 666-8844. In order to update your information we will need to verify your identity prior to making any changes to your account information.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

Technologies such as: cookies, beacons, tags and scripts are used by and our partners [specify type e.g. marketing partners], affiliates, or analytics or service providers [specify type e.g. online customer support provider, etc]. These technologies are used in analyzing trends, administering the site, tracking users. movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Analytics/Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

Behavioral Advertising/Re-Targeting

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here) Please note this does not opt you out of being served ads. You will continue to receive generic ads.


If you use the blog on this web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs. To request removal of your personal information from our blog or community forum, contact us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Customer Testimonials

We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at

Links to 3rd Party Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.


The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our web site, you can email us at

Changes in this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective., Inc.
880 W. 16th St.
Newport Beach, CA 92663